The quickest way to reach us is by email at editorial@sociallyhive.com. A real person reads every message, and we usually reply within two working days.
What to write to us about
- A tool isn’t working. Tell us which tool, what you typed or loaded, and which browser and device you were using. A screenshot helps a lot.
- A number looks wrong. Send the inputs you used and the result you expected. Our How We Calculate page shows each formula if you’d like to compare first.
- A size or limit has changed. Platforms update their specs often. If you spot an outdated figure, tell us where you saw the new one and we’ll check it.
- A tool idea. You can also suggest or vote for tools on the homepage.
- Your data. To unsubscribe from our email update or ask us to delete what we hold about you, see our Privacy Policy and email us.
- Partnerships and press. Put “Partnership” or “Press” at the start of the subject line so it reaches the right inbox.
A few things we can’t help with
We aren’t connected to Instagram, TikTok, YouTube, LinkedIn or Facebook, so we can’t recover accounts, restore deleted posts, verify profiles or change anything on those platforms. For that, contact the platform’s own support team.
We also don’t sell followers, likes or views, and we don’t publish paid guest posts.